Last updated: October 14, 2026

Free worldwide shipping

We offer free standard tracked shipping on every order, to almost every country in the world. A few remote islands are outside our delivery area. If your country is available at checkout, we ship there.

Processing time

Orders leave our warehouse within 24–48 hours (business days). During big sales or holidays, dispatch can take a little longer, but we always do our best to get your order out as fast as possible.

Delivery time

Once your order has been dispatched, delivery usually takes 5–7 business days, depending on your location. Delivery times are estimates and can occasionally be affected by customs checks, carrier delays or local holidays.

Premium Shipping Protection

At checkout you can add Premium Shipping Protection for a small fee. It gives your order prioritised handling and insures it against loss, theft or damage in transit.

Order tracking

As soon as your order ships, we'll send you an email with your tracking number so you can follow your parcel all the way to your door.

Duties and taxes

Duties and taxes are covered by us. The price you pay at checkout is the final price, with no extra charges on delivery.

Shipping address

Please check your shipping address carefully before placing your order. If you need to change it, contact us as soon as possible. We can't change the address once your order has been dispatched, and we're not responsible for orders sent to an incorrect address entered at checkout.

Lost or damaged parcels

If your tracking hasn't updated for a while, or your order arrives damaged, contact us with your order number (and photos, for damaged items) and we'll help you right away with a replacement or a refund.

Contact

Questions about your delivery? Get in touch through our Contact page.